I got things cleared up with S&W. The rep that saw the pictures confirmed that the level of copper fouling is not common but not unheard of. I went ahead and cleaned the barrel, and low and behold, my patches came out blue/green, so it was definitely copper, although I have never seen so much. If it continues to foul badly after several hundred rounds I should send it back and presumably the barrel will be replaced.
The 9mm, however, is getting shipped back because of the ugly crown. No cost to me for shipping, other than I won't be able to shoot it for awhile. Hopefully it comes back with a nice pretty crown and no other issues.